Job Opening: Honors Advisor, International Student Focus, Quad Learning

job opening - 5Honors Advisor, International Student Focus
Location: Spokane, WA
Job posted by Quad Learning
Posted on: March 28, 2016
Start date: June 1, 2016
Education: 4-year degree required, MA preferred
Employment type: Full time

At a high level, an honors advisor’s job is to transform lives by helping students reach their potential. They are the single most important person our students work with throughout their two years in the American Honors program.

More specifically, an honors advisor is responsible for the retention and transfer outcomes of their cohort of about one hundred and twenty new and continuing students. As such, he or she is responsible for developing and delivering a scalable system of supports that equip American Honors students with the skills, resources, and relationships necessary to succeed academically (both at community college and beyond), transfer to a best fit school, and pursue a rewarding professional life.

The honors advisor (with an international focus) is responsible for successfully serving international students at both campuses in addition to a cohort of domestic students. The honors advisor will work closely with the international team at American Honors and at CCS to offer transitional, logistical, and student support. He/she has responsibility for working with the Associate Program Director, the International Student Operations Manager, and the Director of Student Services to ensure international students are supported and that the organization achieves its international retention and student satisfaction goals.

Scope of responsibilities

  • Demonstrate passion for and strong commitment to student development and success through advocacy, relationship building, hard work, problem solving, and continuous learning and improvement
  • Develop a working knowledge of college curricula, programming, and policies; student financial assistance programs; the transfer process; best-fit universities for various types of student populations; and student learning theories
  • Utilize Student Services tools and tracking systems to monitor student progress (academics, transfer, and other key milestones) and record advisor-student interaction
  • Contribute to and execute the AH Student Services playbook for academic and transfer advising, to include:
    • Leading student orientations
    • Assisting students in defining personal, academic, and career goals and creating individualized course plans that map to these outcomes
    • Teaching a curriculum of honors and transfer seminars that promote the development of greater self-knowledge, self-advocacy, and student success skills
    • Guiding students through an often arduous and confusing transfer application process
    • Fostering a strong sense of peer support and community
  • Managing advising load in a scalable but students-first manner that promotes retention, persistence, and student success through proactive interactions and interventions
  • Build relationships with college faculty and administration to best support students, as well as relationships with personnel from target transfer universities to develop access and pathways for community college students
  • Actively participate in professional development opportunities and collaborate with other AH teams and college partners to help American Honors build a best-in-class honors experience

Operations and Logistics

  • Collaborate with QL international team and community college staff on the development and implementation of international student support logistics/operations including housing, arrival services, ground transportation, etc…
  • Partner with CCS international team and internal team to assess and develop operations / logistical solutions for international student services
  • Implement the above using industry best practices
  • Engage with network college stakeholders to evaluate current international student operations programs, resources currently made available to students, and understand existing service levels;

International Student Program Development and Student Support

  • Support international student success (retention, satisfaction) through communicating progress and through working with the Associate Program Director and Director of Student Support
  • Develop international student support programming (e.g. orientation, support services, engaging programming), in coordination with Director of Student Services to support student engagement and success
  • Interface with internal teams including International, marketing, admissions, and others to ensure evolving international student service offerings and solutions are communicated to students in an effective manner
  • Provide a working knowledge of college curricula, programming, and policies; student financial assistance programs; the transfer process, best-fit universities for various types of international populations, etc.
  • Practice care, understanding, and patience in assisting international students as they adjust to new educational settings in the United States

What we want from you

  • Demonstrated passion for student success, access, and education reform through academic, extracurricular, and/or work experience
  • Strong interest in international student support programming, logistics, operations
  • Work experience with international students strongly preferred, and interfacing with U.S.-based higher education institutions
  • Experience with a US or International Pathway or ESL provider a plus
  • Strong organizational and time management skills to efficiently and effectively monitor and address student performance, as well as manage multiple competing priorities at a time
  • Eagerness to address problem areas and take initiative and ownership over scalable solutions
  • Ability to work in a fast-paced, performance-driven, team environment
  • Excellent verbal and written communication skills, as well as presentation skills within a classroom or board room
  • A desire to take initiative and be challenged, form strong relationships with community college faculty and staff and organizations that promote student success, build trusting relationships to help students from all backgrounds explore and identify their needs and interests, and use data and analytics to help track and improve student performance

What you can expect from us

  • The opportunity to transform student lives by helping them realize their dreams
  • Teaching and advising experience at the community-college level
  • A chance to join a well-funded, mission-driven start-up
  • The opportunity to shape a young company and work across a variety of initiatives
  • A great management team with decades of experience in leading education and tech companies
  • Competitive salary and endless opportunities for growth and promotion

Other requirements

  • BA or BS degree required
  • 2+ years of advising or classroom experience as an undergraduate or full-time job, preferably working directly with international student populations (for example: China, Vietnam, Japan, South Korea, Saudi Arabia)
  • Familiarity with Microsoft and Google Suite

See original posting on Idealist. 

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About LM

Musings on geekery and gender with a Japan focus.
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