Institution: University of New Hampshire
Location: Durham, NH
Classification Title: EDUCATIONAL PROGRAM COORDINATOR II
Operating Title COLA Study Abroad Coordinator
Closing Date 05-08-2015
Education: BA and experience or MA an experience
Summary of Position This position is responsible for planning, organizing, evaluating, coordinating and managing all administrative aspects of study away programs for the College of Liberal Arts.
Acceptable Minimum Qualifications
- Master’s degree, preferably in education, and two years experience planning, organizing and evaluating international exchange or study abroad programs, or
- Bachelor’s degree and four years of related experience as indicated.
- Administrative ability.
- Human relations and communications skills.
Additional Desirable Qualifications: Equipment/Instruments Familiarity with office equipment including but not limited to computers and multifunction devices.
-Counsel students regarding application, confirmation, registration, and pre-departure processes for participation in College-managed study away programs
-Perform evaluations of existing programs, provide advice and feedback to COLA Dean’s Office, and plan for future needs to meet with educational goals of the College
-Attend College meetings of Study Away Coordinators, prepare materials for discussion and follow up as needed
-Correspond with students via phone and e-mail from initial inquiry stage through departure, writing and mailing hard-copy documents as needed
-Manage expectations and specific needs of program participants pertaining to special health, housing, or academic accommodations/requests
-Ensure proper academic registration of all students in accordance with University policies and procedures
-Communicate program-related policies and procedures to and respond to inquiries from students, faculty, staff and parents
-Advance student and campus awareness of, and engagement with, programs by:
-Work with COLA Communications Coordinator to develop flyers, posters, brochures and other materials that promote information session attendance and program participation
-Managing and editing program websites
-Manage program social media platforms
-Engage with prospective students by planning, scheduling and participating in classroom visits, information tables (on-campus and at other institutions), study abroad fairs, resource fairs, promotional mailings, etc.
-Work in conjunction with finance personnel and faculty directors to develop program budgets
-Plan and account for program-related financial transactions
-Process program-related reimbursements
-Advertise and hire for student hourly staff positions
-Supervise, train, structure and assign work to, and determine priorities for student hourly staff
Logistics Coordination/Institutional Relations
-Maintain/develop relationships with overseas partner institutions
-Navigate linguistic and cultural complexities in communicating with overseas partner institutions and organizations to arrange and/or schedule student services such as housing, meals, transportation and admissions to events for program-related excursions
-Update and maintain database of student information and progress from inquired status through returned status
-Manage transition to new any database software as needed
-Produce statistical reports and enrollment data as requested
-Coordinate efforts with faculty directors and the Center for International Education to ensure programs develop, maintain and follow emergency plans and risk management protocols
-Communicate program-specific risk management policies and procedures to faculty, staff, students and parents
-Communicate contact information of in-country and emergency contact information of faculty, staff and students to Center for International Education and other campus offices as necessary
Policy & Procedure Development
-Oversee creation, maintenance and distribution of pre-departure materials/handbooks, on-campus and on-site director manuals, and work-study training manuals
Full details on University System of New Hampshire.
Posting Number/Job Order #0902880